BAYS Florida, Inc. (BAYS) was founded by William F. Bowman who held the title of Executive Director and President until his retirement in December 2009. Under his direction, BAYS became and remains one of Florida’s largest Department of Juvenile Justice non-residential providers. BAYS is governed by a diverse Board of Directors and has a Senior Leadership Team that imparts many years of juvenile justice, child welfare, and high level management experience.

The BAYS Senior Leadership Team is comprised of:

  • Robert Patterson, President/Chief Executive Officer
  • Jennifer Haynes, Chief Operating Officer
  • Heidi Lacy, Director of Human Resources
  • Yvonne Dean, Chief Financial Officer
  • Elvin Martinez, Jr., Director of Community Relations
  • Amanda Boser, Director of Training
  • Adam Cohen, Director of Clinical Services
  • Owanna Stout, Senior Director of Diversion Services
  • Angela Hammock, Director of Diversion Services, Eastern & Western Regions
  • Caroline Sanchez, Director of Diversion Services, Northern Regions
  • Sarah Barsalou, Director of Community Supervision Program
  • Jesus Guzman, Director of I.T.


Robert Patterson brings 25+ years of professional experience in the fields of juvenile justice and child welfare. Robert started his career in 1994 spending more than 19 years providing regional and national leadership development to staff serving at risk children in juvenile justice programs. He also spent several years providing supervision in child welfare programs. Robert received his Bachelor’s degree from Limestone College in 1994 and his Master’s degree in High and Post-Secondary Education from Argosy University in 2014. He is also a graduate of the 2016 class of Leadership Tampa Bay.  In his spare time, Robert serves as a member of the football coaching staff at Steinbrenner High School

Jennifer Haynes joined the BAYS team in June 2015 as a JDAP Consulting Clinician and was promoted to Regional Director of Diversion Services for the North/Central Region in July 2016 and recently in 2019, Jennifer was promoted to Chief Operations Officer.   Prior to joining BAYS she spent 15 years with the Florida Department of Juvenile Justice. Her roles included Juvenile Probation Officer, Assistant Chief Probation Officer, and Chief Probation Officer. During that time she worked on several major initiatives around juvenile justice reform while overseeing juvenile probation operations. Jennifer has a Bachelor’s degree in English from the University of Florida and a Master’s degree in Criminal Justice from the University of Central Florida.

Heidi Lacy joined BAYS in October 2018 as the Director of Human Resources.  She received her Bachelor’s degree in Human Services from Florida State University. Heidi brings experience and knowledge working in small and large Social Services organizations. She obtained her Human Resource Certification, SHRM-CP, in 2016, which recognizes her as an expert and leader in the field. In her spare time, Heidi enjoys spending time with family and friends enjoying the outdoors. 

Yvonne Dean joined BAYS in January 2016 as the Director of Finance. She received her Bachelor’s degree in Accounting from American University in Washington, D.C. Yvonne has over 20 years of accounting and finance experience. She has worked in small to large size corporations, as well as, banking, government and non-profit sectors in the Washington D.C. area, New Jersey, and Florida. Yvonne is an avid NASCAR fan and enjoys going to the races, whenever possible.  In 2020, Yvonne was promoted to Chief Financial Officer, where she will continue strengthening BAYS Florida's financial performance and strategies.

Elvin Martinez, Jr. joined BAYS in July 2014 as the Director of Community Relations. He brings 25 years of professional experience in the fields of criminal justice, juvenile justice, and public and governmental relations. Elvin currently serves as President-Elect of the Florida Juvenile Justice Association (FJJA), Chairs the Circuit 13 Juvenile Justice Advisory Board, is President-Elect of the West Tampa Chamber of Commerce and serves on the St. Joseph Catholic Church Parish Pastoral Council. His advocacy and focus on legislative and policy matters helps BAYS’ play an active role in improving the services that are available to the children and families that we serve.

Amanda Boser joined BAYS in August 2012 as an IDDS Case Manager. In 2014 she was promoted to Director of Training. Amanda earned a Bachelor’s degree in Social Work from St. Cloud University in St. Cloud, Minnesota and is certified as an instructor in CPR/First Aid/AED, Suicide Prevention, ARISE Life Skills, Motivational Interviewing (MI), Community PACT (C-PACT), Protective Action Response (PAR), Moving the Margins, a curriculum for working with LGBT+ adolescents, and Mental Health First Aid instructor. 

Adam Cohen joined BAYS in September 2014 as the Director of Clinical Services and was promoted to Director of Behavioral Services in 2019.   Adam has worked as Florida Department of Juvenile Justice Juvenile Probation Officer, an inpatient therapist in a State Inpatient Psychiatric Program (SIPP), an outpatient therapist, and a clinical assessor. Adam has a Bachelor’s degree in Criminal Justice and a Master’s degree in Social Work from the University of Central Florida. He is also a Licensed Clinical Social Worker and a Qualified Supervisor of licensed clinical interns. Adam and his wife are proud parents of five wonderful children.

Owanna Stout joined BAYS Florida as a Senior Case Manager in 2014. She brought with her a wealth of knowledge in the juvenile justice arena, which was honed while working with the Florida Department of Juvenile Justice. At BAYS, she quickly moved up the ranks and within 6 months of being hired, she was promoted to the Supervisor of Circuit 7. Owanna continued to excel within the organization, which was evident when she was named the 2015 Supervisor of the Year. Owanna received a Bachelor’s of Science degree in Social Sciences from her hometown university, the University of the Virgin Islands. She also holds a Master’s of Science degree in Criminal Justice from Nova Southeastern University. Her most recent promotion as the Regional Director of Diversion Services for the North Region will allow her to continue her work in the juvenile justice system that she began in 2007. 

Angela Hammock joined BAYS Florida in November 2009 as a Case Manager in the Tampa's Circuit 13 program office. In 2012, she was promoted to Senior Case Manager and in 2016 she was promoted to Circuit 13 Supervisor. In 2018, Angela received the Supervisor of the Year award at BAYS. Angela holds a Bachelor’s of Science degree in Criminology at the University of South Florida.  Her most recent promotion as the Regional Director of Diversion Services for the South & Central Region will allow her to continue her work in the juvenile justice system that she began in 2009. 

Caroline Sanchez joined BAYS Florida as a Contract Liaison in May 2019. She was promoted to Director of Diversion Services for the North Region in February 2020. Prior to joining BAYS, Caroline spent over 17 years working for the Department of Juvenile Justice in various roles throughout Northwest and Northeast Florida. Her roles with the Department of Juvenile Justice included, Juvenile Probation Officer, Senior Juvenile Probation Officer, Juvenile Probation Officer Supervisor and Program Monitor/Contract Manager. She also worked in the residential setting as an Assistant Facility Administrator. Caroline received a Bachelor’s degree of Science in Criminal Justice from Edward Waters College, Jacksonville, FL. She has two adult daughters and currently reside in Jacksonville, Florida. Caroline enjoys spending time with family, traveling, reading, and attending church.

Sarah Barsalou joined BAYS in 2013.  She has served in several capacities while at BAYS, including Circuit Supervisor, Regional Manager of Diversion Services, Training Coordinator, and now as Director of the Community Supervision Program.  She came to BAYS experienced in the juvenile justice field after working for 8 years at the Florida Department of Juvenile Justice.  She is a certified trainer in CPR/First Aid/AED and Motivational Interviewing, and has also served as a trainer for DJJ’s DRAI (Detention Risk Assessment Instrument), PAR (Protective Action Response), and Suicide Prevention.  She graduated from UCF with a Bachelor’s Degree in Criminal Justice.  She’s currently involved in Circuit 9’s Circuit Advisory Board where she serves as the membership committee chair.  She resides in Sanford, FL with her two boys and enjoys her involvement in her church, playing piano, and watching UCF Knights football. 

Jesus Guzman joined BAYS Florida in May 2018 as Information systems Administrator and promoted to Director of Information Technologies in 2019.  Born and raised in Puerto Rico, Jesus has over 20 years experience in the Information Technology industry.  During his career, he  has directed operations in various technology consulting firms, deploying the  latest technologies and achieving excellent client retention.  Before joining BAYS, he labored for 11 years in a Tampa based non profit organization.  On his free time, he enjoys Florida's outdoors with his family and participating in local 5k events.